B-1, r. 17 - Regulation respecting the conciliation and arbitration procedure for the accounts of advocates

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30. In its award, the council of arbitration may uphold or reduce the account in dispute and may also, if appropriate, determine the reimbursement to which a party may be entitled.
To that end, it may in particular take into account the quality of the services rendered.
O.C. 1775-94, s. 30.